JOB OVERVIEW / PURPOSE

The primary duty of the Quality Control Supervisor is to plan, organize, direct, and evaluate the routine activities, validation activities / testing, and project deliverables of the Quality Control Lab personnel. The Quality Control Supervisor ensures the Quality Control group tests and produces objective data to demonstrate the safety and reliability of products produced at the SHL Medical North Charleston manufacturing site.

MAIN RESPONSIBILITIES

•    Supervisory Responsibilities:  Provide daily oversite of routine testing, coordinate with internal customers and external service vendors, and ensure procedures are developed, implemented, and maintained to meet quality system requirements. Supervise a team of 4-8 QC Inspectors.
•    Build collaborative relationships with internal customers to understand requirements and priorities, and plan resource allocations accordingly. Coordinate testing performed for SHL Medical acceptance activities and ensure service levels meet or exceed expectations.
•    Work with direct reports to define clear performance and development goals / objectives. Provide coaching, leadership, and development to leverage their strengths. Foster a diverse and inclusive workplace that enables all participants to contribute to organizational objectives.
•    Participate in site level initiatives and department level strategic objectives. 
•    Foster SHL culture of respect, safety, and continuous improvement.
•    Process ownership of routine Incoming Quality Control (IQC), In -Process Quality Control (IPQC), and Final Quality Control (FQC) testing, as well as equipment control within the QC Lab.
•    Ownership of QC Lab quality system compliance and business metric performance in key areas of responsibility including testing, process monitor testing, and equipment.
•    Development of inspection and work instructions.
•    Capable of performing process capability studies.
•    Provide technical expertise for setup and future expansion of the QC Lab.
•    Support Change Request and review board.
•    Support Material Review Board.
•    Performs other related duties as assigned.

PROFILE

Mandatory Required skills/Abilities:
•    Minimum 3-5 years of Quality Control, Metrology, Lab or related experience in medical device or biotechnology industry.
•    Excellent organization skills
•    Able to communicate effectively by analyzing, summarizing, and presenting ideas concisely.
Preferred: (nice to have)
•    Customer orientation and the ability to identify and effectively manage stakeholder expectations.  
•    Consensus-building skills to negotiate project deliverables, project risks and priorities.  

4.2. Relevant Qualification: (education and training)
∙    Bachelor's degree (or equivalent) in a relevant field, preferably in science or engineering Or an Associate degree with 10 years experience in medical device or biotechnology industry.  
4.3. Language skills
Mandatory (Must)
∙    English  
Desirable (Nice to have)
∙    Mandarin

Physical Requirements:

•    Regularly required to use hands to finger, handle, or feel objects, tools, or controls.  
•    Reach with hands and arms.  
•    Prolonged standing, prolonged sitting.  
•    Bending, stooping, kneel or crouch.  
•    Speak, hear.  
•    Lift and move up to 10 pounds.  

This is not necessarily an all-inclusive list of job-related responsibilities, duties, skills, efforts, requirements or working conditions. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.
All job requirements are subject to possible revision to reflect changes in the position requirements or to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a threat or risk to the health and safety of themselves or other employees. This job description in no way states or implies that these are the only duties to which will be required in this position. Employees will be required to follow other job-related duties as requested by their supervisor/manager (within guidelines and compliance with Federal and State Laws). Continued employment remains on an “at-will” basis.
SHL Medical provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.